Shipping and Deliveries

Shipping and Deliveries

Delivery is free on all orders over R2 500 and accordingly, if your Order value is less than R2 500, the delivery fee will be displayed when you checkout and recorded in your Order confirmation and invoice, which will be emailed to You.

Delivery of Your Order will be made 3 to 7 business days from the date that your Order confirmation is sent to you, except during sales and/or special events, such as Black Friday or Cyber Monday, after COVID-19 LOCKDOWN PERIOD, when delivery may take up to 10 business days. We do not guarantee that Your Order will be dispatched or delivered on any date and time.

Your Order will only be delivered to a valid address in South Africa, on business days between 08h00 and 16h00 and You, or the person accepting delivery on your behalf, may be requested to produce identification, when accepting the delivery of Your Order.

Two attempts will be made to deliver Your Order, and should you fail, refuse or neglect to be available and accept the Order after 2 attempts, you may be liable for additional delivery charges or We may elect to cancel Your Order, in which event We will refund You the full transaction value less delivery charges already incurred and a reasonable administration charge.

When your Order is delivered, you must inspect the Products and be satisfied that the Products conform to the quality and quantity You ordered and are free from any defects. You are not able to return any Products to Us with the courier and if you wish to return the Products, you must follow the returns procedure, as contained in our Online Returns Terms and Conditions, which can be found here:


Order Assistance

If you require assistance with your Order or have made a mistake with your Order, please contact us our Operational Manager РStef on 072 156 3461 or for assistance.

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